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Privacy policy

At Mistral Classics, we attach great importance to the protection of your personal data and respect for your privacy. In this privacy statement, we provide an overview of how we handle your personal data.

This privacy statement applies to Mistral Classics and the authorised persons working within this company. We do everything we can to safeguard your privacy and handle your personal data with the utmost care. Mistral Classics complies in all cases with the applicable laws and regulations, including the General Data Protection Regulation (GDPR).


What is your personal data used for?
 

We process personal data in accordance with the purpose for which it was provided, namely:

  • informing customers about similar products and services (legitimate interest)

  • sending newsletters, mailings and invitations (consent of data subjects)

  • carrying out administration related to our collaboration


How is your personal data processed?

Internal processing:

  • the processed data is limited to the data that we minimally need for the purposes for which it is processed

  • we will ask for your consent if we need it to process your personal data.

  • we have taken the necessary technical and organisational measures to ensure the security of your personal data.

  • we do not pass on personal data to other parties without your express consent.

  • we are aware of your rights regarding your personal data and will treat them with respect.


Our website and social media

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  • Personal data is collected on our website via the registration form. Mandatory fields are: surname and first name, email address, telephone number, billing details and necessary information about your vehicle.

  • we are entitled to use pictures and information about the work produced for advertising or marketing purposes, even without the client's authorisation, but with due regard for privacy.

  • The website contains links to websites of other parties. It is possible that websites of other parties also contain links to our website. However, Mistral Classics is not responsible for the privacy policies of those other parties.


What personal data do we collect?


Personal identity details: surname, first name, address, telephone number, email address, company name and VAT number.


Retention period for personal data
Mistral Classics does not retain personal data longer than necessary for the purpose for which it was provided, or as required by law. As a general rule,
we retain personal data for a maximum of 5 years after its last use.


Provision of personal data to third parties
We will not disclose the data you provide to us to third parties unless this is necessary for the purposes described above. We have made the necessary arrangements with these parties to guarantee the security of your personal data. We never disclose personal data to other parties with whom we have not concluded a processing agreement.


Protection of personal data
Mistral Classics takes appropriate technical and organisational measures to protect your personal data against unlawful processing, including:

  • all persons who may access your data on behalf of Mistral Classics are bound by confidentiality. Our employees are informed about the importance of protecting personal data.

  • all our systems are secured with a personal username and password.

  • we make backups of personal data so that we can restore it in the event of physical or technical incidents

  • Mistral Classics cannot be held liable for any direct or indirect damage resulting from incorrect or unlawful use of your personal data by a third party..

Your rights regarding your personal data

You have the right to access, correct or, if necessary, delete the personal data we have received from you at any time.


Where can you go with a complaint?
If you have a complaint about the processing of your personal data, please contact us immediately. You also have the right to lodge a complaint with the Data Protection Authority. This is the supervisory authority in the field of privacy protection, Drukpersstraat 35, 1000 Brussels,
Tel +32 (0)2 274 48 00, e-mail: contact@apd-gba.be

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